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ADSL vs VDSL

The main difference between the two types of connections is that VDSL is an advanced version of ADSL and provides faster internet service at shorter distances. VDSL can service up to 100 Mbps depending on infrastructure and proximity to the switchboard, while ADSL can be up to 16 Mbps.

There are separate modems for ADSL and VDSL, but some modems also support both VDSL and ADSL connections.

Finally, while the ADSL can serve an average of 4 to 5 km range from the telephone exchange, VDLS can serve an area of up to 1 km wide.

What is VDSL ?

VDSL (Very High Speed Digital Subscriber Line, has the same working principles as ADSL and uses the same infrastructure. Unlike ADSL, it can provide very high speed internet at short distances (close to the telephone exchanges). However, as the distance increases, the connection speed decreases and after one point it works at the same speed as ADSL.

What are the required documents to apply for eXtend FiberNet internet packages ?

In order to be able to apply for eXtend FiberNet internet packages on behalf of apartment management, we require the applicant's identity information, authorization document, building detailed information and to fill in the documents for fiber optic cable laying.

How can I become an eXtend FiberNet subscriber ?

You can apply for eXtend FiberNet services on behalf of apartment management by calling our customer representatives on (0392) 444 29 92 or visiting our Nicosia, Kyrenia, Alsancak offices or our resellers.

Fair Usage Quota

The Fair Use Policy (quota) (FUP) is an application for creating quality equality in service among users who pay the same fee for the same service. Thanks to FUP, other users who use the same line with you will be prevented from overloading and stealing the bandwidth you need to use, and you will not be blocked from using the promised internet speed (bandwidth).

How long is the technical intervention to any failures for eXtend FiberNet internet service ?

Fault intervention for eXtend FiberNet internet service will be done within 24 hours after the failure reported and will be resolved as soon as possible.

Does eXtend FiberNet internet annual subscriptions include wireless router ?

If the annual subscription contract is signed for eXtend FiberNet internet service, wireless router that supports eXtend FiberNet service will be provided free of charge.

Is there any eXtend FiberNet package without FUP (quota) ?

There is no eXtend FiberNet internet package without FUP (quota) to maintain the quality of service.

What are the eXtend FiberNet internet FUP (quota) options?

For the eXtend FiberNet internet service, FUP (quota) options are 100GB, 150GB, 200GB and 300GB both download and upload for each speed.

What is the FUP applied to eXtend FiberNet and how does it work ?

The Fair Use Policy (quota) (FUP) is an application for creating quality equality in service among users who pay the same fee for the same service. Thanks to FUP, other users who use the same line with you will be prevented from overloading and stealing the bandwidth you need to use, and you will not be blocked from using the promised internet speed (bandwidth).

After exceeding FUP quotas, your download and upload speeds will be halved until the end of the month and your internet access speed will be the same as the quota exceeding table until the end of the month. At the beginning of the next month the speed of your Internet package will return to normal access speed.